‘May I thank you again for the excellent day's training on Wednesday. I really enjoyed the day and know that all my team are going to enjoy it too. It was a real refresher, and also gave me a number of new ideas and direction - thank you.’

Suzy Homewood, Sales Manager, Orange Business Customer Development


Services

Making Coaching Effective

Overview

For really effective learning and long-term behavioural change, formal classroom training and development needs reinforcement. Over the years, with many clients and hundreds of delegates, we have found that the most cost-effective and time-efficient method for training reinforcement is one-on-one coaching.

However, we frequently find that coaching is neglected by team leaders, supervisors and sales managers. This is because coaching can be time-consuming and inexperienced coaches often find it difficult to analyse and critique people who they work with on a day-to-day basis.

This course is designed for anyone looking to empower their team members to unlock their own potential and maximise their performance.

Course length: 2 days

Designed for:

Team leaders
Supervisors
Managers
Directors

Objectives

Delegates will develop the ability to use coaching to:

  • Assess performance.
  • Develop skills in agreed areas.
  • Build positive attitude.
  • Provide guidance on self-training.
  • Determine classroom training needs.
  • Measure the effectiveness of training.

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