Sales for non-Sales People is an ideal training workshop for anyone on your staff, particularly those in a customer facing role, looking for an understanding of how sales really works. This program has been attended by people in roles as diverse as purchasing, finance, consultancy, professional services, pre-sales support and administration.
Introductions & Objectives
Understanding the Sales Process & the Buying Process
What Makes a Good Customer for Your Company
Uncovering & Developing Customer Needs
Presenting Benefits & Selling Value
Getting Customer Commitment
Summary, Review & Personal Action Plans